Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein. This policy complies with applicable Canadian privacy legislation and provides transparency about our data collection practices.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that allows our platform to recognize your browser and capture certain details about your preferences and activities. Cookies serve various functions, from enabling basic website functionality to providing personalized gaming experiences and analyzing user behaviour patterns.
2. Types of Cookies We Use
We utilize several categories of cookies to enhance your gaming experience:
- Essential cookies that are necessary for basic website functionality and security
- Performance cookies that help us understand how visitors interact with our platform
- Functional cookies that remember your preferences and settings
- Targeting cookies that deliver personalized content and advertisements
- Session cookies that expire when you close your browser
- Persistent cookies that remain on your device for a specified period
3. Purpose and Functions
Cookies enable us to provide a secure and personalized gaming environment. They help maintain your login sessions, remember your game preferences, process transactions securely, and ensure compliance with responsible gambling measures. Additionally, cookies assist in preventing fraud, maintaining account security, and delivering relevant promotional content based on your gaming interests and behaviour patterns.
4. First-Party and Third-Party Cookies
Our platform uses both first-party cookies, which we set directly, and third-party cookies from our trusted partners. Third-party cookies may be set by payment processors, game providers, analytics services, and marketing platforms. These external services help us deliver comprehensive gaming services, process payments securely, and provide detailed performance analytics while maintaining strict data protection standards.
5. Cookie Duration and Storage
Cookie duration varies based on their function and purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies remain stored for predetermined periods ranging from days to years. We regularly review and update cookie expiration dates to ensure they align with their intended purposes and comply with Canadian privacy regulations regarding data retention.
6. Managing Your Cookie Preferences
You have complete control over cookie settings through multiple methods:
- Browser settings allow you to block, delete, or restrict cookies
- Our cookie preference centre enables granular control over cookie categories
- Account settings provide options for personalization and marketing preferences
- Third-party opt-out tools for advertising and analytics cookies
7. Browser-Specific Cookie Management
Different browsers offer various methods for managing cookies:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site permissions > Cookies and site data
- Mobile browsers: Settings > Privacy > Cookies or Site Data
8. Impact of Disabling Cookies
While you can disable cookies, doing so may significantly impact your gaming experience. Essential cookies are required for basic functionality, including account access, game play, and transaction processing. Disabling performance or functional cookies may result in slower loading times, reset preferences, and limited personalization features. Marketing cookies can be disabled without affecting core gaming functionality.
9. Data Protection and Privacy
Cookie data is protected according to Canadian privacy laws and our comprehensive privacy policy. We implement robust security measures to protect cookie information from unauthorized access, alteration, or disclosure. Personal information collected through cookies is processed lawfully, with appropriate consent mechanisms, and is only shared with authorized third parties under strict contractual obligations ensuring data protection compliance.
10. Updates and Contact Information
This Cookie Policy is regularly reviewed and updated to reflect changes in our practices, legal requirements, or technological developments. The last update was made on January 28, 2026. We encourage users to review this policy periodically to stay informed about our cookie practices. For questions about cookies, data processing, or privacy concerns, contact our support team through the designated channels provided on our platform. Your privacy rights under Canadian legislation are fully respected and supported.